What’s included and what costs extra at Sheraton Grand Seattle
At Sheraton Grand Seattle, complimentary access to the 35th-floor heated indoor pool and the bi-level Sheraton Fitness Center is included for registered guests; Wi‑Fi is free in public areas and the lobby but in-room internet often carries a nightly fee unless you have Marriott Bonvoy benefits. Many services cost extra — on-site valet parking, in-room dining, pet fee, and some room upgrades or late/early check-in requests.
In this guide
What’s included with your room
Registered guests get complimentary use of the heated indoor pool on the 35th floor and the bi-level Sheraton Fitness Center (open 24 hours). These are listed as complimentary on the hotel’s official amenities.
Public-area Wi‑Fi in the lobby and other shared spaces is complimentary. Front-desk services such as concierge, porter/bellhop assistance, express check-out, and use of a front-desk safe are also provided.
- Heated indoor pool access (35th floor) — included for guests
- Sheraton Fitness Center (bi-level, Peloton bikes and cardio/strength equipment) — included for guests
- Complimentary lobby/public-area Wi‑Fi
- Concierge and porter service, express check-out
| Amenity | Included for registered guests? |
|---|---|
| Indoor pool (35th floor) | Yes |
| Sheraton Fitness Center (35th floor) | Yes |
| Lobby/public-area Wi‑Fi | Yes |
What typically costs extra
Several common hotel services carry additional charges. On-site parking is not included in room rates and is handled through paid valet service; published figures vary by source and day of week.
In-room wired or wireless internet access is often a nightly paid add-on unless you're a Marriott Bonvoy member with complimentary in-room internet. In-room dining, minibar items, and incidentals charged to your room also add to your bill.
- Valet parking — on-site, daily surcharge (rates vary; Marriott lists a daily valet fee and third-party sites show variable rates)
- In-room internet — nightly fee commonly listed on third-party sites (can be complimentary for Bonvoy members)
- In-room dining — menu items billed per order (service available daily)
- Minibar, pay TV, and other per-use services where applicable
| Service | Typical status |
|---|---|
| Valet parking | Extra (daily surcharge; rates vary) |
| In-room internet | Often extra unless Bonvoy benefit |
| Pet fee (dogs) | Extra (non-refundable fee per stay) |
Rooms, upgrades and what they include
Room types include Room, Deluxe Room, City View, Premium Room, Club Room, and several suite categories (Suite, 1 Bedroom; Junior Suite, 1 Bedroom; Executive Suite, 1 Bedroom). Basic room features and bedding configurations vary by room type — for example, Deluxe Room, City View lists 338 sq. ft. and accommodates up to 4 guests.
Upgrades such as Club Room or suites may include access to the Sheraton Club Lounge or expanded seating and views, but lounge access and specific inclusions should be confirmed at booking since policies and access may change.
- Room — available with 1 King Bed or 2 Double Beds
- Deluxe Room, City View — city-view room (1 King Bed or 2 Double Beds; listed at 338 sq. ft.)
- Premium Room — 1 King Bed
- Club Room — may include Sheraton Club Lounge access; confirm at booking
| Room name (examples) | What to check about inclusions |
|---|---|
| Room | Bedding type, view, and whether in-room internet is included |
| Deluxe Room, City View | View and occupancy (sleeps 4); confirm any lounge access |
| Suite, 1 Bedroom | Larger living area; confirm amenities and lounge access |
Pets, accessibility and special needs
Dogs are welcome with a non-refundable pet fee of $150 per stay, a maximum pet weight of 80 lbs, and a limit of one pet per room. Service animals are accepted free of charge without documentation requirements.
The hotel provides accessibility features throughout the property, including accessible routes to pool and fitness center, a pool hoist, wheelchairs available on site, and accessible guest-room types with mobility or hearing access. If you need a specific accessible room (for example Room (Mobility/, Tub) or Room (Mobility/Hearing Access, Roll-in Shwr)), request it when booking and reconfirm with the hotel.
- Pet fee (dogs): $150 non-refundable per stay; one dog per room; max 80 lbs
- Service animals: no fee, no documentation required
- Accessible rooms and pool/fitness access features available — request when booking
| Need | What to expect |
|---|---|
| Service animal | Allowed free of charge |
| Guest with mobility needs | Accessible rooms and pool hoist/accessible routes available |
| Traveling with a dog | Non-refundable pet fee applies; weight and number limits |
Dining, bar, and room service charges
On-site restaurants — Alder & Ash (New American), Vivienne's Bistro (Asian fusion), Fountain Wine Bar, and an on-site Starbucks marketplace — provide meals and drinks that are not included in room rates. Each venue has its own hours and pricing.
In-room dining is available daily from early morning until late evening but will be billed to your room. Alcoholic beverages and bar tabs are charged per order; gratuity or service charges may apply depending on the service.
- Alder & Ash (breakfast, lunch & dinner) — separate charges per meal
- Vivienne's Bistro (lunch & dinner) — separate charges; reservations recommended
- Fountain Wine Bar (drinks and light bites) — separate charges
- Starbucks marketplace — individual purchase for coffee and snacks
- In-room dining — available daily 6:00 AM–11:00 PM (billed per order)
| Dining option | Typical hours |
|---|---|
| Alder & Ash | 6:00 AM–10:30 AM; 11:00 AM–4:00 PM; 5:00 PM–10:00 PM |
| Vivienne's Bistro | 11:00 AM–3:00 PM; 4:00 PM–9:00 PM |
| Fountain Wine Bar | 4:00 PM–12:00 AM |
Parking, transport and incidental charges
On-site valet parking is available only to hotel guests for a daily surcharge; published rates vary between sources and by day of week. The property does not list a complimentary self-parking option as part of standard room rates.
A credit card, debit card, or cash deposit is typically required at check-in to cover incidental charges. The hotel accepts major credit cards and contactless mobile payments; sources indicate the property does not accept cash for final payment.
- Valet parking — paid service (rates vary; Marriott lists specific daily fees)
- Check-in deposit for incidentals — credit/debit card or cash deposit required
- Hotel accepts major credit cards and contactless mobile payments (cash not accepted for final payment per some sources)
| Item | Included? |
|---|---|
| On-site parking (valet) | No — extra |
| Incidentals deposit | Credit/debit card or cash deposit required at check-in |
| Final bill payment options | Major credit cards and contactless mobile payments accepted |
Check-in/out, policies and useful fees to know
Check-in begins at 4:00 PM and is available until midnight; check-out is at 11:00 AM. Early check-in and late check-out are subject to availability and may incur fees.
Wi‑Fi in guest rooms may carry a nightly fee unless you have complimentary in-room internet via Marriott Bonvoy. Pool and fitness center hours, pet policy, and the requirement that the primary guest checking in be at least 18 are all important house rules to plan around.
- Check-in: 4:00 PM–midnight; check-out: 11:00 AM
- Minimum age to check in: 18 (applies to primary guest)
- Early/late check-in/out: subject to availability and possible fees
- Pool hours: 5:30 AM–11:00 PM (35th-floor pool)
| Policy | Details |
|---|---|
| Pool hours | 5:30 AM–11:00 PM (complimentary for guests) |
| Check-in/out | Check-in from 4:00 PM; check-out by 11:00 AM |
| Minimum check-in age | 18 (primary guest) |
