Accessible rooms and mobility features at Sheraton Grand Seattle
Sheraton Grand Seattle provides multiple accessible guest rooms and property-wide mobility features, including wheelchair-accessible routes to public areas, a pool lift/sloped entry at the 35th-floor pool, and on-site wheelchairs. Accessible room types include Room (Mobility/, Tub) and Room (Mobility/Hearing Access, Roll-in Shwr); request specific features when booking to confirm availability.
In this guide
Accessible guest rooms available
Sheraton Grand Seattle lists specific accessible room types on its room roster. The property names two accessible options: Room (Mobility/, Tub) and Room (Mobility/Hearing Access, Roll-in Shwr).
Both accessible room types are offered with bedding options that include 1 King Bed or 2 Double Beds; ask the hotel which configuration is available when you reserve.
- Room (Mobility/, Tub) — mobility features with a tub
- Room (Mobility/Hearing Access, Roll-in Shwr) — roll-in shower and hearing-access features
| Room Type | Bed Options | Accessible Feature |
|---|---|---|
| Room (Mobility/, Tub) | 1 King Bed or 2 Double Beds | Mobility features; tub |
| Room (Mobility/Hearing Access, Roll-in Shwr) | 1 King Bed or 2 Double Beds | Roll-in shower; hearing access |
Bathrooms and showers
The hotel provides accessible bathroom fixtures in designated accessible rooms; the Room (Mobility/Hearing Access, Roll-in Shwr) specifically lists a roll-in shower. Public room images on hotel pages show glass-enclosed and walk-in style showers in guest bathrooms.
If you need grab bars, lowered vanities, or a shower seat, request those items in advance — the hotel’s accessibility notes indicate accessible fixtures are available but configurations can vary by room.
- Roll-in shower available in Room (Mobility/Hearing Access, Roll-in Shwr)
- Designated accessible rooms may include accessible vanity and lighting
- Request shower seat or portable grab bars ahead of arrival
| Feature | Mentioned Availability |
|---|---|
| Roll-in shower | Room (Mobility/Hearing Access, Roll-in Shwr) |
| Tub-style accessible bathroom | Room (Mobility/, Tub) |
| Accessible vanity / illuminated mirror | Accessible guest room images and property notes |
Wheelchair access in public areas
Sheraton Grand Seattle provides wheelchair-accessible routes to elevators, the registration desk, and on-site restaurants. The hotel also lists braille/raised signage and assistive-listening devices among its accessibility features.
If you need a wheelchair during your stay, the property indicates wheelchairs are available on site; request one before arrival so staff can confirm availability and any logistical details.
- Accessible routes to elevators and registration desk
- Braille/raised signage and assistive listening devices
- On-site wheelchairs available on request
| Area | Accessibility note |
|---|---|
| Lobby & registration | Accessible route; accessible check-in area |
| On-site restaurants | Wheelchair-accessible dining spaces |
| Meeting/event spaces | Accessible routes throughout event areas |
Pool and fitness access
The heated indoor pool and the bi-level Sheraton Fitness Center are on the 35th floor and have accessible routes. The pool area includes a self-operating lift or sloped entry and a pool hoist is available, according to the hotel's accessibility notes.
Fitness facilities include Peloton bikes and modern cardio/strength equipment; the hotel states there are accessible routes to the fitness center. If you need assistance transferring to equipment or pool entry, contact the front desk or concierge before arriving.
- 35th-floor indoor pool with panoramic views
- Pool hoist and self-operating lift / sloped entry available
- Bi-level fitness center open 24 hours with accessible routes
| Facility | Accessibility feature |
|---|---|
| Indoor pool (35th floor) | Pool hoist; lift or sloped entry |
| Sheraton Fitness Center (35th floor) | Accessible routes; equipment on two levels |
| Pool hours | 5:30 AM – 11:00 PM (guest access) |
Service, requests, and booking tips
Accessible rooms and specific equipment may be limited. When booking, ask the hotel to confirm the exact accessible features in the room you will receive (grab bars, vanity height, clearance, and whether the room has a tub or roll-in shower).
Contact the hotel directly or have BookResorts (agent phone +1 (888) 605-1350) request and document your needs in the reservation. Arrival/departure times: check-in begins at 4:00 PM and check-out is 11:00 AM.
- Ask which specific accessible room (Room (Mobility/, Tub) or Room (Mobility/Hearing Access, Roll-in Shwr)) will be assigned
- Request any mobility aids, shower seat, or roll-away details before arrival
- Confirm early check-in or late check-out in advance (subject to availability and fees)
| Contact option | Use for |
|---|---|
| Hotel front desk / accessibility team | Confirm room features and on-site aids |
| BookResorts agents (+1 (888) 605-1350) | Make requests and document accessibility needs |
| Concierge on arrival | Arrange pool/fitness access and equipment help |
Other accessibility-related services and policies
Sheraton Grand Seattle notes assistive-listening devices and braille/raised signage are available, and service animals stay free without documentation. The hotel accepts one registered pet per room (dogs only) with a non-refundable fee; service animals are not subject to this fee.
Wi‑Fi is complimentary in public areas; in-room wired or wireless internet may carry a nightly fee unless you are a Marriott Bonvoy member. The property is entirely smoke-free.
- Assistive-listening devices and braille/raised signage available
- Service animals stay free; registered pet policy (dogs) includes a fee
- Wi‑Fi free in public areas; in-room internet may have a fee
| Service | Note |
|---|---|
| Service animals | Welcome; no fee or documentation required |
| Pets (dogs) | Non-refundable fee applies; size/number limits |
| Smoke policy | Entirely smoke-free property |
